It has taken me since before l restarted on the 17th September to sort my account out out. Google have some weird tie in now and my other (normal) email couldn't be used to log in.
Took 2 days of swearing to sort that bit out including about 5 new email accounts to be able to actually log in. It was not explained in a user friendly way. Now several lost/unknown passwords and getting sent texts l finally have that part nailed down.....l hope!